Who we are
Twofold is a trading name of Made Twofold Limited, a company registered in England & Wales. We are the “data controller” for the personal data described in this policy. If you have any questions, contact us at hello@madetwofold.com.
The data we collect
- Information you give us — such as your name, email address, and project details when you email us or book a discovery call.
- Technical data — such as your IP address, browser type, and pages visited, collected automatically by our hosting provider’s server logs.
- Cookies — small files stored on your device (see “Cookies” below).
How we use your data
We use your personal data to:
- respond to your enquiry and arrange a discovery call;
- provide and manage our services if you become a client;
- keep the website secure and working correctly;
- understand how the site is used so we can improve it.
Legal basis
Under UK GDPR we rely on: consent (for non-essential cookies);legitimate interests (to respond to enquiries and keep the site secure); and performance of a contract (to deliver services you have engaged us for).
Cookies
We use essential cookies needed for the site to function. With your consent we may also use analytics cookies to understand how the site is used. You can accept or reject non-essential cookies via the banner shown on your first visit, and manage cookies at any time in your browser settings.
Sharing your data
We do not sell your data. We share it only with trusted providers who help us run our business — for example website hosting, scheduling, and email — and only as far as needed to provide their service. Some of these providers may process data outside the UK; where they do, we rely on appropriate safeguards.
How long we keep it
We keep personal data only as long as necessary for the purposes above, or as required by law, after which it is securely deleted.
Your rights
You have the right to access, correct, or erase your personal data, to restrict or object to processing, and to data portability. To exercise any of these, email hello@madetwofold.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised “last updated” date.
Contact
Questions about this policy or your data? Email hello@madetwofold.com.